Returns & Help

Return Policy 

• Returns accepted within 14 Days of Delivery for items that do not pierce the skin.
• Earrings & Body Jewellery are non refundable due to Health & Hygiene.
• Return Shipping costs are the responsibility of the buyer unless otherwise agreed.
• Please report any fault or damage to your item within 7 days of delivery. 
• Please ensure item is returned in protective packaging to avoid damage to the item in transit.
• Returns are processed within 7 days of return.
• Shipping for exchanges are Free.
• Shipping costs are non refundable.
• Please ensure the correct address is entered on the shipping page. We are unable to refund orders due to incorrect shipping address unless the parcel is returned to the sender.

To start a return

 

• File a return via contact us.
• Provide Order number & Reason for return.